FAQ
1. What is Drift3r? Drift3r is your one-stop shop for unique, high-quality products. Whether you're looking for fashion, accessories, lifestyle goods, or more, we offer a curated selection designed to elevate your everyday experience.
2. How can I place an order? Simply browse our online store, select the items you'd like to purchase, and proceed to checkout. You’ll be prompted to enter your shipping and payment details to complete the transaction.
3. Do you offer international shipping? Yes! Drift3r offers international shipping to many countries. During checkout, you’ll be able to select your country and view shipping options and fees.
4. How long will it take to receive my order? Delivery times vary depending on your location and the shipping method chosen. Typically, orders within the U.S. take 3-7 business days, while international orders may take 7-21 business days. You’ll receive a tracking number once your order ships!
5. Can I change or cancel my order? Once an order is placed, we begin processing it immediately to ensure fast shipping. Unfortunately, we are unable to make changes or cancel orders once they are confirmed. Please double-check your order before finalizing the purchase.
6. What payment methods do you accept? We accept a variety of payment methods including:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
7. Do you offer gift cards? Yes, Drift3r offers digital gift cards! You can purchase them directly on our website, and they can be used for any items in the store.
8. What is your return policy? We want you to love your purchase! If you're not completely satisfied, you may return most items within 30 days of delivery for a full refund or exchange. Please ensure the items are unused, in their original condition, and with all tags attached. Some exceptions apply to sale items and personalized goods.
9. How can I contact customer service? You can reach our customer service team by emailing support@drift3r.com. We're here to help from Monday to Friday, 9 AM to 6 PM EST.
10. Do you offer discounts or promotions? Yes! Sign up for our newsletter to receive exclusive discounts, new arrivals, and promotions. You can also follow us on social media to stay up to date on any flash sales or limited-time offers.
11. How do I track my order? Once your order has shipped, you’ll receive a tracking number via email. You can use this tracking number on our website or directly on the carrier’s site (e.g., USPS, FedEx, etc.) to monitor your order’s status.
12. Are the products featured on Drift3r limited edition? Many of our products are exclusive or limited edition, so once they're gone, they may not come back. Be sure to grab them while they last!